OUR QUALITY AND PRODUCT SAFETY POLICY
From raw material procurement to the customer, throughout all stages of the supply chain, DOĞA PET has adopted a “quality in every unit” approach, ensuring product quality, compliance with national and international laws and regulatory requirements, and product safety conditions, while prioritizing consumer health and satisfaction through a customer-focused working principle.
Accordingly;
• Continuously improving our processes to enhance product quality and customer satisfaction.
• Meeting customer expectations is essential for ensuring continuous progress. Our goal is zero customer complaints. In this context, we accurately identify customer demands and needs, and produce the right product the first time, on time, at the desired quality and under product safety conditions.
• Supporting and leading our employees on the path of continuous development.
• Ensuring that all employees understand and implement the requirements of quality and product safety management systems, providing training based on a working principle that believes in teamwork.
• Conducting research and development activities, following innovations and technological developments.
• Manage quality and product safety risks, develop approaches to prevent errors before they occur, eliminate them at source, and ensure continuous improvement.
• Recognize that our suppliers are a natural part of our team, raise their awareness of our quality and product safety principles and practices, and ensure they act accordingly.
Our Quality and Product Safety policy is our business principle and commitment.